Customer Support Team

Help Desk Hours:
Monday – Friday, 8:30am – 5pm ET

Please click on the product line you are working with.

MCSJ Support

BAS Support

Logics Support

Meet our Team!

Read about your Customer Support Team by clicking their name below.
Jeffrey Stout
Vice President Customer Support
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Jeffrey Stout | Vice President Customer Support
Michele Lysack
Director of Support Operations
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Michele Lysack | Director of Support Operations
Anthony Martella
Director of Customer Support
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Anthony Martella | Director of Customer Support
Mary Sue Loveland
Administrative Services Manager
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Mary Sue Loveland | Administrative Services Manager
Johnna Agin
Customer Support Specialist
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Johnna Agin | Customer Support Specialist
Joy Allen
Customer Support Specialist
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Joy Allen | Customer Support Specialist
Nora Bankes
Administrative Assistant
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Nora Bankes | Administrative Assistant
Maria Brewster
Customer Support Specialist
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Maria Brewster | Customer Support Specialist
Mark Brown
Customer Support Specialist
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Mark Brown | Customer Support Specialist
Erin Cherko
Level II Customer Support Specialist
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Erin Cherko | Level II Customer Support Specialist
Alexis Coan
Level II Customer Support Specialist
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Alexis Coan | Level II Customer Support Specialist
Beth Dixon
Level II Customer Support Specialist
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Beth Dixon | Level II Customer Support Specialist
Peggy Fenster
Customer Support Specialist
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Peggy Fenster | Customer Support Specialist
Emily Fliegel
Customer Support Specialist
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Emily Fliegel | Customer Support Specialist
Nicole Gallego
Customer Support Specialist
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Nicole Gallego | Customer Support Specialist
Timeka Gabriel
Customer Support Specialist
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Timeka Gabriel | Customer Support Specialist
Chris Guenther
Level II Customer Support Specialist
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Chris Guenther | Level II Customer Support Specialist
Randy Guenther
Customer Support Specialist
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Randy Guenther | Customer Support Specialist
Kelley Gregory
Administrative Assistant
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Kelley Gregory | Administrative Assistant
Justin Isaacs
Customer Support Specialist
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Justin Isaacs | Customer Support Specialist
Jonathan Larson
Customer Support Specialist
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Jonathan Larson | Customer Support Specialist
Steven May
Customer Support Specialist
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Steven May | Customer Support Specialist
Pam Morgan
Level II Customer Support Specialist
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Pam Morgan | Level II Customer Support Specialist
Keileigh Parker
Administrative Assistant
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Keileigh Parker | Administrative Assistant
Ashley Petroff
Customer Support Specialist
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Ashley Petroff | Customer Support Specialist
Laura Roberts
Level II Customer Support Specialist
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Laura Roberts | Level II Customer Support Specialist
Miranda Romesburg
Customer Support Specialist
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Miranda Romesburg | Customer Support Specialist
Kacey Scavetti
Level II Customer Support Specialist
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Kacey Scavetti | Level II Customer Support Specialist
Jannet Shahid
Customer Support Specialist
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Jannet Shahid | Customer Support Specialist
Rhonda Smith
Level II Customer Support Specialist
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Rhonda Smith | Level II Customer Support Specialist
Kathy Somers
Receptionist
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Kathy Somers | Receptionist
Micah Vilmar
Customer Support Specialist
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Micah Vilmar | Customer Support Specialist
Nona Whitman
Customer Support Specialist
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Nona Whitman | Customer Support Specialist
Dan Yee
Level II Customer Support Specialist
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Dan Yee | Level II Customer Support Specialist
Jody Young
Customer Support Specialist Level III
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Jody Young | Customer Support Specialist Level III
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