Customer Support Team
Help Desk Hours:
Monday – Friday, 8:30am – 5pm EST
Please click on the product line you are working with.
Meet our Team!
Read about your Customer Support Team by clicking their name below.
Jeffrey Stout
Vice President Customer Support
Michele Lysack
Director Customer Support
Mary Sue Loveland
Administrative Services Manager
Nora Bankes
Administrative Assistant
Jennifer Bell
Customer Support Specialist
Maria Brewster
Customer Support Specialist
Mark Brown
Customer Support Specialist
Ashley Bunnell
Customer Support Specialist
Erin Cherko
Customer Support Specialist
Alexis Coan
Customer Support Specialist
Beth Dixon
Customer Support Specialist
Deidra Green
Customer Support Specialist
Timeka Gabriel
Customer Support Specialist
Chris Guenther
Customer Support Specialist
Randy Guenther
Customer Support Specialist
Justin Isaacs
Customer Support Specialist
Jonathan Larson
Customer Support Specialist
Anthony Martella
Level II Customer Support Specialist
Tanya McPhee
Customer Support Specialist
Pam Morgan
Customer Support Specialist
Keileigh Parker
Administrative Assistant
Ashley Petroff
Customer Support Specialist
Ashton Pressley
Customer Support Specialist
Laura Roberts
Level II Customer Support Specialist
Rhonda Smith
Level II Customer Support Specialist
Kathy Somers
Receptionist
Conner Whelan
Customer Support Specialist
Nona Whitman
Customer Support Specialist
Dan Yee
Level II Customer Support Specialist
Jody Young
Customer Support Specialist Level III
141
Total
Employees
Employees
42
Employees in Product Development
62
Employees in Customer Support & Success