Customer Support Team

Help Desk Hours:
Monday – Friday, 8:30am – 5pm EST

Please click on the product line you are working with.

MCSJ Support

BAS Support

Logics Support

Meet our Team!

Read about your Customer Support Team by clicking their name below.
Jeffrey Stout
Vice President Customer Support
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Jeffrey Stout | Vice President Customer Support
Michele Lysack
Director Customer Support
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Michele Lysack | Director Customer Support
Mary Sue Loveland
Administrative Services Manager
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Mary Sue Loveland | Administrative Services Manager
Nora Bankes
Administrative Assistant
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Nora Bankes | Administrative Assistant
Jennifer Bell
Customer Support Specialist
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Jennifer Bell | Customer Support Specialist
Mark Brown
Customer Support Specialist
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Mark Brown | Customer Support Specialist
Erin Cherko
Customer Support Specialist
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Erin Cherko | Customer Support Specialist
Alexis Coan
Customer Support Specialist
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Alexis Coan | Customer Support Specialist
Beth Dixon
Customer Support Specialist
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Beth Dixon | Customer Support Specialist
Kenneth Gildersleeve
Customer Support Specialist
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Kenneth Gildersleeve | Customer Support Specialist
Deidra Green
Customer Support Specialist
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Deidra Green | Customer Support Specialist
Timeka Gabriel
Customer Support Specialist
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Timeka Gabriel | Customer Support Specialist
Chris Guenther
Customer Support Specialist
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Chris Guenther | Customer Support Specialist
Justin Isaacs
Customer Support Specialist
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Justin Isaacs | Customer Support Specialist
Jonathan Larson
Customer Support Specialist
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Jonathan Larson | Customer Support Specialist
Dyllon Lloyd
Customer Support Specialist
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Dyllon Lloyd | Customer Support Specialist
Anthony Martella
Level II Customer Support Specialist
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Anthony Martella | Level II Customer Support Specialist
Michelle Miller
Customer Support Specialist
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Michelle Miller | Customer Support Specialist
Pam Morgan
Customer Support Specialist
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Pam Morgan | Customer Support Specialist
Keileigh Parker
Administrative Assistant
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Keileigh Parker | Administrative Assistant
Ronak Patel
Customer Support Specialist
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Ronak Patel | Customer Support Specialist
Ashley Petroff
Customer Support Specialist
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Ashley Petroff | Customer Support Specialist
Ashton Pressley
Customer Support Specialist
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Ashton Pressley | Customer Support Specialist
Laura Roberts
Customer Support Specialist
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Laura Roberts | Customer Support Specialist
Rhonda Smith
Level II Customer Support Specialist
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Rhonda Smith | Level II Customer Support Specialist
Kathy Somers
Receptionist
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Kathy Somers | Receptionist
Conner Whelan
Customer Support Specialist
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Conner Whelan | Customer Support Specialist
Nona Whitman
Customer Support Specialist
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Nona Whitman | Customer Support Specialist
Dan Yee
Level II Customer Support Specialist
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Dan Yee | Level II Customer Support Specialist
Jody Young
Customer Support Specialist Level III
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Jody Young | Customer Support Specialist Level III
141
Total
Employees
42
Employees in Product Development
62
Employees in Customer Support & Success