Customer Success Team

Meet the Edmunds GovTech Customer Success Team

The goal of the Edmunds GovTech Customer Success  team is to ensure that all of our customers are meeting their goals with our products and services. Our Customer Success Managers are here to be advocates for you by leveraging our industry expertise and deep knowledge of our customer’s needs. 

The Customer Success Managers are dedicated to:

  • Aid in customer onboarding
  • Conduct routine health checks
  • Notify customers of new products and services
  • Promote Edmunds GovTech educational events and webinars
  • Organize and relay customer feedback to product teams
  • Help maximize customer ROI by ensuring software is used entirely and efficiently by users

 

Meet our Customer Success team!

Read about your Customer Success Manager by clicking their photo below.
Paul Skibo
Director of Customer Success
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Paul Skibo | Director of Customer Success
Abdullah Bukhari
Customer Success Manager
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Abdullah Bukhari | Customer Success Manager
Bill Edmunds
Customer Success Manager
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Bill Edmunds | Customer Success Manager
Tom Farkas
Customer Success Manager
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Tom Farkas | Customer Success Manager
Taylor Filling
Customer Success Manager
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Taylor Filling | Customer Success Manager
Ken Gildersleeve
Customer Success Manager
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Ken Gildersleeve | Customer Success Manager
Zaneb Ghanem
Customer Success Manager
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Zaneb Ghanem | Customer Success Manager
Chris Nance
Customer Success Manager
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Chris Nance | Customer Success Manager
Ashton Pressley
Customer Success Manager
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Ashton Pressley | Customer Success Manager
141
Total
Employees
42
Employees in Product Development
62
Employees in Customer Support & Success