Each year I’ve published the Utility Information Pipeline, the last issue of the year has been an opportunity to reflect on the past year and look forward to the year ahead. Reflecting on 2020 A…
The Edmunds GovTech Blog
Year: 2020
Managed IT Services have become popular in recent years, offering many benefits over the traditional break/fix model. These services deliver value and peace-of-mind to your local government agency over traditional services. Below, we will discuss…
Two posts back, I wrote about leak adjustment policies. That post included a poll asking what your utility’s leak adjustment policy is. Poll results The intent of the poll was to determine if utilities have…
Following up on the last Utility Information Pipeline about evergreen content, today’s post is another that remains relevant. As with many of the topics I write about, this one originated with assisting a customer. I…
As we approach the end of November, both our kitchen counters and desks can become cluttered with a bountiful amount of work in preparation to close out the year. The big thought on everyone’s mind…
What would you do if all of your systems crashed? If you are unable to answer that question or cannot do so confidentially, you are likely setting your organization up for serious problems down the…
Some of the emails and blogs I subscribe to (yes, I subscribe to blogs about blogging!) encourage taking popular posts from the past and periodically updating them. Evergreen content Blog topics that continue to remain…
You may have heard the phrase “Business Continuity” at some point in the last couple of years, but what exactly is it? Business Continuity is the ability to continue critical business functions and operations after…
In case you haven’t heard, today is Election Day! Election Day Coincidentally, it’s also my birthday, as was Election Day, 1964, on my ninth birthday. One of my most vivid childhood memories is trying to…
Last week I gave my Improving Revenue Collections for Utilities presentation before a live audience for the first time since COVID-19 began. I’ve done several (and have two more scheduled) virtual presentations, including WaterPro 2020,…